Privacy Policy
Effective Date: March 1, 2026
Divensports LLC ("Divensports," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our mobile application, user web app, website, and related services (collectively, the "Services").
By creating an account or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, do not use Divensports.
1. Who We Are
Divensports LLC is a Florida-based company.
We provide:
- A mobile and web app for users to find, create, and join sports matches, reserve fields, split payments, and manage their bookings.
- A scheduling platform for sports facilities.
2. Information We Collect
Information You Provide
- Name, email address, phone number, password, profile photo.
- Booking details (reservations, events, teams).
- Payment information (processed securely by Stripe; we do not store your full card details).
- Messages, reviews, and communications within the app.
Information We Collect Automatically
- Device and browser type, operating system, IP address.
- Usage data (pages visited, app activity).
- Location data if you allow it.
Information from Third Parties
- Social login data (if you choose to sign in this way).
- Stripe (to confirm payment status).
Third-Party Authentication Providers: If you choose to sign in using Google or Apple Sign-In, we receive certain information from these providers to create and manage your account. This may include:
- Google Sign-In: Your name, email address, and profile picture (if available).
- Apple Sign-In: Your name and email address (Apple may provide a private relay email).
We only receive information that you authorize these providers to share with us. Your use of Google or Apple Sign-In is also governed by their respective privacy policies and terms of service.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Services.
- Facilitate bookings, payments, refunds, and split payments.
- Communicate with you about your account and reservations.
- Prevent fraud and ensure safety.
- Comply with legal requirements.
4. How We Share Your Information
We do not sell your personal information.
We may share data with:
- Stripe and other payment processors.
- Service providers (hosting, analytics).
- Google and Apple (when you use their sign-in services, they process your authentication request according to their privacy policies).
- Law enforcement when legally required.
Your personal information is shown to other users only as needed (e.g., your name in a reservation).
Third-Party Authentication: When you use Google or Apple Sign-In, your authentication is processed by these providers. We do not have access to your Google or Apple account password. These providers may collect information about your use of their authentication services according to their own privacy policies.
5. Payments
All payments are securely processed by Stripe.
Divensports does not store or process complete credit card data directly.
By using our Services, you agree to Stripe's terms and privacy practices.
6. Data Retention and Deletion
You can request deletion of your account and personal data from the app, the web app, or by emailing support@divensports.com.
We will delete your information unless we are legally required to keep it.
7. Cookies and Tracking
The Divensports website and web app use cookies to:
- Improve your experience.
- Analyze traffic.
- Remember preferences.
For more details, see our Cookie Policy.
8. Age Restrictions
The Services are for users 18 years and older.
By creating an account, you confirm that you are at least 18.
We do not knowingly collect information from users under 18.
9. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Opt out of specific data processing.
Contact support@divensports.com to exercise these rights.
10. International Users
If you use our Services from outside the U.S., you agree that your data may be stored and processed in the United States or other countries where we operate.
11. Security
We take reasonable measures to protect your data, but no system is completely secure.
12. Changes to This Privacy Policy
We may update this Privacy Policy. Updates will be posted with a new "Effective Date." Continued use of the Services after updates constitutes your acceptance.